Building connected communities.

E-communities Services

Technology is a critical part of community management and Three60 Communities constantly innovate to be able to engage with their clients in an easy and efficient manner.

Customer satisfaction is one of our driving forces, consequently, we strive to always get feedback from our clients. This enables us to continuously improve communication with clients and ensure we are responsive at all times. Various channels and platforms are readily available for the clients to reach out to the respective management teams for any requirement.

  • A dedicated 24/7 contact centre is manned by seasoned and multilingual personnel who are trained to handle and manage calls. The contact centre offers personalised customer service with a guaranteed response time.
  • The company has designed an exclusive Community Portal for easy access by residents. The community portal allows residents to make reservations, check billings, submit service requests, and communicate with their respective management team.
  • A sophisticated complete in-house real estate management software suite has been integrated into our work process to cater to the operational requirements of our clients.
  • An iOS application for iPhone has been specifically developed for community residents to have an online access to the Community Portal. The application can be downloaded free of charge at the Apple Store.
  • Digital platforms and social media sites such as LinkedIn, Facebook and Twitter have been leveraged to help us reach our clients and keep them updated on a regular basis.
  • Three60’s corporate website also maintains important information for the communities and is a regular source of important company updates for residents.
  • An online survey is an integral part of our strategy for continuous improvement of our services through valuable customer's feedback.
  • Digital platforms and social media sites such as LinkedIn, Facebook, Twitter, Google+ and Instagram have been leveraged to help us reach our clients and keep them updated on a regular basis.

Having established a resident-centric experience for our clients, we focus on employing technological innovations. Building and cultivating relationships with our clients, and making their experience within the community enjoyable and of value has been a recipe for success.

We offer a full suite of services to manage mixed use communities